Orbify Services
Provider of SaaS and consulting services based on software from OpenText, Raynet and other Orbify.AI companies.
Orbify Services is a provider of SaaS and consulting services that are mainly based on software from OpenText, Raynet and Orbify Technology (the group's development company). The main focus is solutions for Service Management and customer service, combined with IT resource management (Asset Management), server and network monitoring and IT security.
Our SaaS services are delivered from a data center in Norway. In this way, we ensure that data is both stored and processed in Norway. All communication is encrypted to further secure the data.
OpenText Service Management (SMAX)
Our powerful service management solution from Opentext is powered by advanced artificial intelligence (AI), and is ranked among the top three solutions globally. The solution is cloud-based (SaaS) and has an intuitive design - a modern Enterprise Service Management solution, which is scalable and supports everything from small and medium-sized to very large businesses.
SMAX enables the automation of organizational processes and offers an intuitive and user-friendly interface that streamlines operational processes and improves productivity. The solution has integrated artificial intelligence to deliver an intelligent system for handling inquiries and orders. The solution is easily customized to customer needs, without programming.
OpenText Configuration Management and Discovery
OpenText Discovery collects information from all standard operating systems, applications, network and storage devices, including cloud and virtualization platforms such as AWS, Azure, Google Cloud, VMWare, Kubernetes, OpenShift, Nutanix. OpenText Discovery can also collect information about network devices and PCs. Discovery delivers data to SMAX or other service and asset management systems via its Configuration Management Database.
Discovery can be deployed in the customer's data center or on cloud platforms, and collects data both agentless (for overview) and using agents for more detailed information, including software usage.
Raynet ONE - inventory and security for IT Assets
Raynet One is a SaaS-based IT asset management platform that provides both cybersecurity and IT teams with cutting-edge functionality to protect, optimize, and manage all hardware and software assets. Raynet ONE gives you visibility into IT assets across your entire infrastructure and has more than 200 SaaS and cloud connections to discover assets and gather data about them. Raynet ONE provides the foundation for any cybersecurity initiative with true visibility into IT assets and enables organizations to increase IT security across all endpoints immediately and permanently.
OpenText Asset Management
OpenText Asset Management leverages processes from OpenText Service Management combined with equipment and software information from Opentext Configuration Management (UCMDB) for control of both IT and non-IT (OT or Enterprise) resources.
With Asset Management seamlessly integrated with Service Management in the form of our SMAX SaaS offering, there is no need for additional integration to achieve a complete solution - it is already there out-of-the-box!